Legal
Terms of Service
Effective 14 October 2026 · Version v2-2026-10-14
Scanix is operated by Sam M, trading as Scanix Solutions (ABN 66 834 759 267). These terms cover your subscription and use of the Scanix desktop app and website. They apply to your account once the account owner accepts them during onboarding, by ticking the agreement box when accepting the owner invitation. Scanix setting up an account record for your business does not, on its own, mean these terms have been accepted.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified. Every limitation in these terms applies only to the extent the law allows. See section 5.
1. What Scanix does
Scanix analyses electrical plans using three AI readers and cross-checks the results to produce an estimated order list of parts and quantities. It speeds up your estimating; it does not replace your professional review.
Every order list is an estimate. Plans can be ambiguous, poorly scanned, or revised after the fact, and a read can miss a symbol or a note. You're responsible for checking a report against the plan before you place an order or quote a job on it. Subject to your consumer rights in section 5, and to the extent the law allows, Scanix isn't liable for shortfalls, overages, or costs that result from placing an order or quoting a job without that check.
2. Your account and subscription
- Subscriptions renew monthly and are billed in advance through Stripe, at the subscription price agreed with you during onboarding. Any one-time onboarding fee is the amount agreed with you before setup.
- Your plan-scan allowance resets at the start of each billing period and doesn't roll over. Each scan produces one ready-to-review order list; downloading the resulting report does not use another scan.
- You can cancel anytime yourself: open Manage billing in the Scanix desktop app or sign in at your Scanix account page and choose cancel on the billing page. If you'd rather, email ScanixAUS@outlook.com and I'll cancel it for you. Either way you keep access until the end of the period you've already paid for, and you won't be charged again after that.
- If a payment fails, scanning access may pause until the billing status is resolved. Use Manage billing to update your card, or contact support. Scanix doesn't promise advance notice or a grace period before scanning pauses.
- The account owner can invite team members up to the plan's user-login limit. Team members draw from the account's shared plan-scan allowance. The owner can see business-wide reports; workers can see only reports they generated. You're responsible for each authorised user and what they upload.
- You're responsible for keeping your login credentials to yourself. Let me know straight away at ScanixAUS@outlook.com if you think your account's been compromised.
3. Acceptable use
Use Scanix for your own estimating work. Don't try to break, scrape, resell, or reverse-engineer the app or its scanning pipeline, and don't upload material you don't have the right to use.
4. Your data
Your account, team, and subscription details are held in Supabase, whose primary project region is ap-southeast-2 (Sydney, Australia).
To run a scan, Scanix selects the relevant pages of your plan, renders them as page images, and sends those images to Anthropic's Claude API to be read. On a subscription this routes through Scanix's server-side proxy. Anthropic may process those images in the United States and other locations used by its subprocessors.
Your original plan file stays on your computer. Scanix does not add the source PDF or image file to its saved-report store after a scan. If a scan is flagged for checking, the app also uploads marked-up images of the plan pages to private Scanix storage for review, and corrections you make to quantities are kept as records. Custom knowledge-base or rule documents for your account are stored separately. See the Privacy Policy for detail.
Reports are saved to your computer when you generate them. If you're signed in, a copy of the report and its details may also be uploaded to your account in Scanix's private report storage. The account owner can see business-wide reports; workers can see only reports they generated.
This information is used to run scans, show reports, and provide account, billing, security, and support functions. Scanix doesn't sell your information. Full detail lives in the Privacy Policy.
5. Your consumer rights and limits on liability
If the Australian Consumer Law applies to your purchase, you have consumer guarantees that cannot be excluded — for example, that services will be supplied with due care and skill. Nothing in these terms excludes, restricts or modifies those guarantees or any other right or remedy the law says cannot be excluded, and every limitation in these terms (including in section 1 and this section) applies only to the extent the law allows. The ACCC explains consumer rights and guarantees and contracts.
Subject to those rights, I don't promise Scanix will be uninterrupted, error-free, or suitable for every job — see section 1 on checking your reports. Subject to those rights and to the extent the law allows, Scanix's total liability to you for any claim arising from your use of the service is capped at the amount you paid in the 12 months before the claim.
6. Suspension and termination
I can suspend or close an account that breaches these terms, misuses the service, or has payment that's failed and unresolved for an extended period. You can close your own account anytime by cancelling your subscription and emailing ScanixAUS@outlook.com to request deletion. Managed deletion is carried out on request after billing and account activity have been stopped. It covers your saved reports, usage and correction records, account-specific images and rule documents, logins and account record, and retains a deletion audit and completion-tracking record. Failed steps need follow-up; provider records and files on your devices have separate retention. See the Privacy Policy for the scope and limits. Scanix doesn't promise a fixed timeframe for completing deletion.
7. Changes to these terms
If I update these terms or pricing in a way that materially changes what you're agreeing to, you'll be asked to accept the new version, or given notice, before it takes effect on your account. Minor clarifications may be made without notice.
8. Governing law
These terms are governed by the laws of Queensland, Australia.
9. Questions
Email ScanixAUS@outlook.com and I'll get back to you.
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